The Compliance Business and Its Customers

The Compliance Business and Its Customers
Author : E. Kasabov
Publisher : Springer
Total Pages : 154
Release : 2012-10-22
ISBN 10 : 9781137271150
ISBN 13 : 1137271159
Language : EN, FR, DE, ES & NL

The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.